1. Controller
Blattwerk
Neubaugasse 44
1070 Vienna, Austria
Email: [email protected]
Phone: +43 1 523 84 16
2. Scope
This policy explains how we collect and use personal data when you visit inzotsonor.hair, contact us, or visit our plant shop in Vienna.
3. Data we process
- Contact details you send via our form or email (name, email address, message content).
- Enquiry details about plants, care, or indoor greening.
- Technical data required to deliver the website (IP address in server logs, browser type, timestamp).
- Cookie preferences stored locally in your browser when you choose Accept, Decline, or Settings.
4. Purposes and legal bases
- Responding to enquiries — Art. 6(1)(b) GDPR (pre-contractual steps) or Art. 6(1)(f) GDPR (legitimate interest in answering messages).
- Shop sales and plant visits — Art. 6(1)(b) GDPR.
- Website security and basic operations — Art. 6(1)(f) GDPR.
- Optional analytics or marketing cookies — only with your consent under Art. 6(1)(a) GDPR; you may withdraw consent at any time via cookie settings.
- Legal obligations — Art. 6(1)(c) GDPR and applicable Austrian law, including the DSG.
5. Retention
We keep enquiry messages only as long as needed to handle your request and any follow-up, then delete or anonymise them unless a longer period is required by Austrian commercial or tax law. Server logs are rotated on a short cycle. Cookie choices remain until you clear site data or update preferences.
6. Recipients
We do not sell personal data. Hosting and email providers acting as processors may receive data solely to run our services under appropriate contracts. Transfers outside the EEA occur only with a valid GDPR transfer mechanism.
7. Your rights
Under the GDPR and the Austrian DSG you may request access, rectification, erasure, restriction, data portability, and objection to processing based on legitimate interests. Where processing is based on consent, you may withdraw it without affecting prior lawful processing.
To exercise these rights, contact us at [email protected].
8. Supervisory authority
You may lodge a complaint with the Austrian data protection authority:
Österreichische Datenschutzbehörde (DSB)
Barichgasse 40–42
1030 Vienna, Austria
Website: https://www.dsb.gv.at/
9. Updates
We may update this policy when our practices or legal requirements change. The current version is always published on this page.
Last updated: July 2026